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General Terms & Conditions

General Terms & Conditions

Please take a few minutes to read and fully understand these Terms and Conditions of Use of "Attridge". Use of the Attridge web site (Attridge.ca) is regulated by these Terms and Conditions and your usage of the web site Attridge.ca constitutes your obligation to respect these Terms and Conditions.

These Terms and Conditions apply to all sales conducted via the internet web site www.attridge.ca 

DELIVERY TIMELINES

All standard orders will ship within 2-5 business days from date of purchase. Please remember we are a small business, we will strive to deliver your package as quickly as possible. Please refer to our 'Shipping & Returns' page for detailed information.

WARRANTY

We will honor the original manufacturer’s warranty on items purchased from Attridge. All products are subject to the particular warranty policies of their manufacturer. Please refer to the manufacture website for the details of their policies. Warranties are valid ONLY against manufacture defect, NOT wear and tear or negligence.

COLORS

We have done our best to display as accurately as possible the colors of the products shown on the attridge.ca web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

PRICING

Prices displayed on "Attridge" web site are in Canadian dollars, before taxes, assembly and duty fees. Amounts are payable in one full payment at the time of the order. All orders are due in Canadian dollars. "Attridge" reserves the right to modify the retail price of its products at any time without prior notice.

CURRENCY

All of our prices are listed in Canadian dollars ($CAD)

INTERNATIONAL ORDERS

Currently shipping is only available within Canada.

RETURNS/REFUNDS

In order to return an item please email us info@attridge.ca with your order number to receive a confirmation. Returns may be accepted for exchange, store credit and refund and must be made within 30 days of order date. Items must be returned new, unused and in original packaging with all tags still attached. Returns that are missing tags or that are damaged will not be processed and will not be returned to sender.

Shipping and handling charges are not refundable and we are not responsible for the cost of return shipping.

All discounted merchandise is a final sale.

Important
Due to the sanitary reason, swimwear, underwear, sunscreening and lip balm are not qualified for refund or exchange. Additionally, gift cards are not eligible for refund or store credit. Please make sure your name and mailing address are correct before check out. We are not responsible for incorrect name and mailing address. Client is responsible for additional cost for reshipping.

ERRORS

Accidents happen. In the event that a product is listed incorrectly (e.g. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge.

CONTACT US

If you have any questions or suggestions regarding our policies, please contact us via email at info@attridge.ca